Frequently Asked Questions

Everything you need to know about shopping with Sultan Chand & Sons (P) Ltd

How long does shipping take for my order?

Standard domestic shipping typically takes 5-7 business days, while express delivery options are available at checkout for faster arrival within 2-3 business days.

What is your return and exchange policy?

We offer a 15-day return and exchange policy on all unworn items with original tags attached. Simply visit our returns portal to initiate a request.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a well-fitting garment you already own.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for eligible pin codes.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive a tracking link via email and SMS to monitor your package's journey to your doorstep.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible; however, actual colors may vary slightly depending on your monitor settings and lighting conditions.