Returns & Exchanges

At Sultan Chand & Sons (P) Ltd, we strive for perfection in every garment, but if you are not completely satisfied, we offer a seamless 14-day return and exchange policy. Please ensure items are unworn, unwashed, and retain all original designer tags.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'Order History' section to select the items you wish to return or exchange.

• 2.
  Prepare Package

  Securely pack the fashion items in their original packaging, including the invoice and any promotional accessories provided.

• 3.
  Schedule Pickup

  Choose a convenient time slot for our courier partners to collect the package from your doorstep at no additional cost.

• 4.
  Quality Inspection

  Once received at our warehouse, your items will undergo a quality check, after which your refund or exchange will be processed within 5-7 business days.